The virtual assistant organizes appointments of all kinds
You now have the option to set appointments with the real estate agent, a visit of the craftsman, a non-binding advice on real estate marketing by a real estate agent or other questions that have to be answered personally. After the property in need has been found or an order for repair has been received, an appointment is often necessary. The end customer makes a appointment directly after his search or order via the virtual assistant.
In addition, the chatbot and voicebot will inform you whether any documents should be brought, or if other arrangements must be made for the appointment. Furthermore, the connection to the internal systems allows the appointment to be arranged and booked directly, and in some cases the employees can be informed about the appointment in a request sent via email.
The direct appointment arrangement and booking saves both customers and employees the additional coordination with the risk of an unread e-mail or an unmanned telephone. Especially missed-calls from random customers are avoided.